Employment Opportunities

Thank you for your interest in employment at Word of Faith. Below is a list of current employment opportunities.  Please send us your resume using the contact information found at the bottom of this page.

  • Receptionist - Full Time(Immediate Opening)

    Proficiency in the following Requirements:

    • Professional in appearance and appeal
    • Excellent Telephone Skills
    • Verbal Communication
    • Listening
    • Customer Focus
    • Organizational skills
    • Informing Others
    • Handles Pressure
    • Supply Management
    • Microsoft Office Skills for reports
  • Data Entry Clerk - Part Time

    Job Summary:

    Desired candidate should have experience in one of the following areas: production, operations, or data entry. Must be able to learn and work with computerized data entry systems and be able to use a 10-key pad with high key strokes a plus.

    Skills and Requirements:

    • Analytical skills, quick learner
    • Detail-oriented, motivated to produce quality results
    • Capable of working individually and in a team environment
    • Strong verbal and written communication skills
    • Minimum 50 Words Per Minute
    • Knowledge of Windows 7, Microsoft Office 2010, especially Word and Excel
    • Position is for 20 hours per week
  • Help Desk Analyst - Part Time

    Job Summary:

    A successful Help Desk Analyst responds to questions and requests for assistance with the church's Windows and Apple based computer hardware and systems.  Participates in a rotational schedule to provide IT related support for church services.  Identifies, analyzes, troubleshoots and resolves problems with the goal of eliminating recurrences.  Coordinates with other Information Technology areas to resolve problems as needed.


    • College degree or related IT experience
    • Demonstrate analytical skills and ability to learn quickly
    • Detail-oriented, motivated to produce quality results
    • Capable of working individually and in a team environment
    • Strong verbal and written communication skills
    • Capable of multi-tasking and prioritizing activities with minimal supervision
    • Position is for 29 hours per week

    Duties and Responsibilities:

    1. Problem analysis and resolution
      • Logs all help desk calls or email requests into Problem Reporting System and updates problem profiles.
      • Analyzes and resolves problems with a goal of 90% First Call Resolution.
      • Supports at a minimum Microsoft Office, Windows 7, Standard Desktops, Password Administration, Hardware Diagnostics, and Web technology.
      • Escalates aged or un-resolved problems to IT Management for awareness/action.
      • Reviews Track-It Problem Reporting System and generates weekly status reports.
    2. Problem prevention (when time permits)
      • Investigates causes, tests solutions, and puts solutions in place to reduce calls to the help desk.
      • Fixes causes, not just solutions. Works to eliminate recurring problems and reasons to call.
      • Promotes effective use of technology.
      • Assists with IT projects as time permits.
    3. Customer Service
      • Must learn to think of the customer as the most important part of the job.
      • Involves dealing with and/or responding positively to complaints, problems, and sometimes negative and emotional behavior.
      • Promotes a professional help desk image.
      • Understanding help desk priorities and objectives and taking an active role in accomplishing these objectives.
    4. Communication
      • Keeps peers and customer informed of problem status, delays and/or anything new in the environment.
      • Keeps customers informed of global problems, scheduled downtime or anything that affects the computing environment.
      • Keeps customers informed of progress on problems that cannot be resolved on first call.
    5. Training
      • Keeps current on technology used in the environment supported.
      • Takes training that continues to develop interpersonal skills.
  • Accounting Clerk - Part Time

    Skills and Requirements:

    • Balancing/Reconciliation
    • 10 Key Adding Machine
    • Attention to Detail
    • Ability to Work in a Team Environment
    • Bank Teller Experience Preferred
    • Position is for 20-24 hours per week
  • Legal Secretary

    Job Summary:

    The Legal Department has an immediate opening for a full-time Legal Secretary. This position supports the Chief Corporate Counsel. This position performs organizing and presenting information, keeping information related to cases or transactions in computer databases, drafting correspondences and other documents, interfacing with outside vendors, conducting legal research on relevant laws, regulations, and legal articles, and other legal functions as determined by the Chief Corporate Counsel.

    Minimum Requirements:

    • Strong administrative skills
    • Bachelor's Degree plus 5 years of experience working as a Legal Secretary/Paralegal
    • Highly proficient with Microsoft Office
    • Experience with Westlaw and Lexis & Contract Management databases
  • Lead QC Analyst

    Job Summary:

    The Senior Quality Assurance Analyst's role is to develop and establish quality assurance standards and measures for the Information Technology, Data Processing, Administration and Accounting within the organization. This individual will also gather and analyze data in support of the daily operations of the business. This will include, but not limited to performing database updates, data mining and analytics,  workflow analysis, system testing, problem solving and customer support.

    Operational Management:

    • Database updates to church management system(s).
    • Performing various daily, weekly and monthly operational tasks in support of systems.
    • Conduct internal audits/reviews to measure and assure adherence to departmental policies.
    • Analyze problems and recommend solutions to solve issues and/or improve existing processes.
    • Verify and revise quality assurance standards as needed.
    • Ensure that testing activities allow applications to meet business requirements and systems goals, and identify existing or potential issues.
    • Collaborate with internal departments in application testing, training and usage. 
    • Cultivate and share knowledge of quality assurance best practices.
    • Performing other duties, either for this department or other department(s) within the business as needed. 

      Requirements & Qualifications:

    • Bachelor's degree in Accounting, IT or Business Administration preferred.
    • Certification as Project Management Professional (PMP) or Six Sigma preferred.
    • Experience working in non-profit environment preferred.
    • 5 years direct experience in Quality Control or database management.
    • 3 years of experience as a Team Leader or Supervisor.
    • Strong knowledge of Microsoft Office 2010 products (ie Excel, Word, Powerpoint)
    • Proven data analysis, data mining, data verification, and problem-solving abilities.
    • Heart to serve ministry with hands on approach with a 'can do' attitude.
    • Good project management skills and/or substantial exposure to project-based work structures. 
    • Excellent listening, presentation, and interpersonal skills.
    • Able to re-prioritize and execute tasks as needed.
    • Experience working in a team-oriented, collaborative environment.
    • Strong and confident communicator (written and verbal) at all levels.
    • Highly customer focused and passionate about delivering excellent customer service.
    • Ability to work accurately in a fast paced environment.
    • Self-motivated/self-starter.
    • Capable of thinking 'outside the box'. 

    Willing to explore, learn and work with new technology. 

  • Web Developer / Designer - Part Time

    Job Summary:

    Word of Faith has an opening for a Part Time Webmaster. We are seeking an experienced web developer / designer assisting our web department with Word of Faith web sites and mobile apps. Ideal candidates should have experience with mobile development, front end design, Web Standards, CSS, Javascript (JQUERY), HTML Email Design, SEO, PHP, MySQL, ecommerce and Linux.

    Skills and Requirements:

    • Mobile Development
    • Front End Design
    • Web Standards
    • CSS
    • Javascript (JQUERY)
    • HTML Email Design
    • SEO
    • PHP
    • MySQL
    • ecommerce
    • Linux

Please send resumé's to:

Word of Faith International Christian Center

Attention: Human Resources

20000 W. Nine Mile Road

Southfield, MI 48075

Or email resumé to: woficc-resume@woficc.com